Germany

Michael Wukoschitz's picture

Germany: no State liability for missed flight after lengthy security check

The plaintiff and his familiy were booked on a flight from Germany to a destination outside the Schengen area. The flight was scheduled to depart at 04:55 and the boarding time was announced for 04:30. The plaintiff and his family arrived at the security check shortly before 04:00. The officer detected a suspiciuos object in the hand luggage of the plaintiff's wife. He informed his supervisor who ordered the hand bag to be screened several times. In addition, the plaintiff's wife was checked for traces of explosive materials.

Michael Wukoschitz's picture

German Supreme Court decides on airline tariff: a non-refundable ticket remains non-refundable

The plaintiffs had booked tickets for a Lufthansa flight from Hamburg via Frankfurt to Miami and back from Los Angeles via Frankfurt to Hamburg. The ticket price was EUR 2.766,32 and according to the tariff, the ticket was non-refundable (except applicable taxes only). Because of a disease, the plaintiffs cancelled their tickets and claimed back the ticket price. Lufthansa only refunded taxes of EUR 133,56 each. The plaintiffs filed a law suit for the difference which was dismissed by the first instance court (AG Köln) and their appeal was dismissed as well.

Michael Wukoschitz's picture

CJEU decides on forum in air passenger rigths cases

In Rehder v Ari Baltic (C-204/08) the Court of Justice of the Europena Union had decided that in the case of air transport of passengers from one Member State to another Member State, carried out on the basis of a contract with only one airline, which is the operating carrier, the court having jurisdiction to deal with a claim for compensation founded on that transport contract and Reg. (EC) No.

Michael Wukoschitz's picture

German Supreme Court (BGH) decides on air carrier liability for passenger fall on boarding bridge

The claimant was about to embark for his flight from Düsseldorf to Hamburg on Feb. 9, 2013, when he slipped on the boarding bridge because of a wet floor caused by condensation. As a result he suffered from a fracture of his patella. He filed a claim for damages against the defendant air carrier. The first instance court (LG Düsseldorf) dismissed the claim and the appelate court (OLG Düsseldorf) confirmed this decision: according to the Montral Convention, the air carrier was only libale for accidents caused by a hazard which was characteristic for aviation.

Michael Wukoschitz's picture

CJEU decides on disclosure of air ticket price components and cancellation fees

A German Consumer Association (Bundesverband der Verbraucherzentralen und Verbraucherverbände) made a test booking on Air Berlin’s website and found that the taxes, charges and fees applicable to the ticket were indicated as being only 1 Euro or 3 Euro while the real taxes, charges and fees must have been much higher. The Consumer Association regarded this practice as misleading.

Michael Wukoschitz's picture

Germany: no free termination of package contract because of voided passports

The plaintiff had booked a holiday package to the U.S. organized by the defendant. She was supposed to travel to the U.S. together with her husband and her daughter on May 19, 2013. In January 2013 she applied for new passports for her daughter and herself which were issued and sent to her accordingly. However, as the authorties did not receive any confirmation of delivery, it was assumed that the passports had got lost and therefore they were declared void. However, no information was provided to the plaintiff.

Michael Wukoschitz's picture

CJEU asked to decide on price quotation for air tickets - which currency?

Article 23 of Reg. (EC) No 1008/2008 provides that with regard to air fares and air rates available to the general public, the final price to be paid shall at all times be indicated and shall include the applicable air fare or air rate as well as all applicable taxes, and charges, surcharges and fees which are unavoidable and foreseeable at the time of publication. However, there is no explicit rule on a particular currency to be used.

Michael Wukoschitz's picture

German Supreme Court decides on copyright in cruise line logo

AIDA cruise ships are characterized by a distinctive logo consisting of a blue wave, an eye and a pair of red lips on the bow.The artist who created the logo has confered the exclusive right of use to the cruise company. The defendant who offers shore leave trips in Egypt published a photo on his website which showed an AIDA cruise ship with its typical logo. AIDA filed a cease and desist claim based on its exclusive right of use of the logo as well as a claim for damages. The claim was dismissed in all court instances.

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Germany: tour organiser has to reimburse package price after car accident caused by third party

The plaintiffs had booked a package to Turkey including air transport, hotel accomodation and a bus transfer from the airport to the hotel. During this transfer a ghost driver's car  hit the transfer bus and the passengers were severely injured. Instead of the hotel they were taken to hospital and therefore could not take any advantage of the services included in their package. The German Supreme Court held that the organiser owed a safe transport and the accident therefore constituted a lack of confotmity with the contract.

Michael Wukoschitz's picture

German Supreme Court: transfer of package booking can be made subject to payment of higher ticket price

According to Article 4 para 3 of the Package Travel Directive 1990/314, a consumer who is prevented from proceeding with the package may transfer his booking to another person who satisfies all the conditions applicable to the package but he remains jointly and severally liable to the organiser for the payment of the due balance and any additional costs arising from the transfer.

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