USA: DOT fines US Airways for fare ad violation

The U.S. Department of Transportation (DOT) has assessed a $40,000 civil penalty against US Airways for violating rules that require airline price advertisements to disclose the full price consumers must pay for air transportation.The DOT’s Aviation Enforcement Office found that when consumers searched US Airways’ website for one-way flights sorted by schedule, the airline provided a set of fares that did not include additional applicable taxes and fees or any notice on that page that the additional charges would be required. Under DOT’s requirements for Internet advertising displays, the full fare must either be listed on the first screen that provides fare quotes, or the existence of additional government-imposed per-passenger charges must be prominently disclosed along with a hyperlink that takes consumers to a page that describes the additional charges.The consent order is available on the Internet at www.regulations.gov, docket DOT-OST-2010-0005.Source: DOT press release 44-10 of March 8, 2010

Leave a Comment