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CJEU clarifies burden of proof for timely information on flight cancellation

In case of cancellation of a flight, according to Article 5 of Regulation (EC) No 261/2004 the carrier shall be exempt from the obligation to pay compensation if the passengers were informed of the cancellation at least two weeks before the scheduled time of departure. In a judgement of May 11, 2017, the CJEU now …

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CJEU asked to decide on price quotation for air tickets – which currency?

Article 23 of Reg. (EC) No 1008/2008 provides that with regard to air fares and air rates available to the general public, the final price to be paid shall at all times be indicated and shall include the applicable air fare or air rate as well as all applicable taxes, and charges, surcharges and fees …

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Government draft for the implementation of the new EU Package Travel Directive in Austria

On Feb. 28, 2017 the Austrian Federal Ministy of Justice has published its draft for the implementation of the EU Package Travel Directive 2015/2302. Instead of the current provsions related to package travel in the Consumer Protection Act, there will be a separate Package Travel Act (Pauschalreisegesetz – PRG). This seems reasonable as the protection …

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Austrian Supreme Court decides on KLM’s “Flying Blue” bonus programme term

In a recent decision the Austrian Supreme Court (OGH) upheld a judgement of the appelate court (Oberlandesgericht Wien) regarding a term of KLM’s “Flying Blue” bonus programme. According to the decision, a standardized contract term providing that any premium miles shall expire with the lapse of 20 month from their acqusition unless they are extended …

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CJEU decides on communication of broadcasts by TV sets installed in hotel

Upon request for preliminary ruling lodged by the Commercial Court Vienna, the CJEU held that the communication of television and radio broadcasts by means of TV sets installed in hotel rooms does not constitute a communication made in a place accessible to the public against payment of an entrance fee. Although the distribution of a …

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Germany: tour organiser has to reimburse package price after car accident caused by third party

The plaintiffs had booked a package to Turkey including air transport, hotel accomodation and a bus transfer from the airport to the hotel. During this transfer a ghost driver’s car hit the transfer bus and the passengers were severely injured. Instead of the hotel they were taken to hospital and therefore could not take any …

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