USA: DOT reminds airlines on their obligations regarding damaged baggage

Michael Wukoschitz's picture

Following a routine airport inspection at 16 airports nationwide in a two week period in September 2015, the U.S. Department of Transportation issued a notice reminding airlines that they are required to compensate passengers for damage to wheels, straps, zippers, handles, and other protruding parts of checked baggage beyond normal wear and tear.  The notice also reminds airlines of their obligation to accept all reports of mishandled baggage from consumers even if an airline’s agent believes the airline is not liable.

The Aviation Enforcement Office intends to take enforcement action against airlines that are not in compliance by January 9, 2016.

Source: DOT Briefing Room , DOT 118-15 of Nov. 25,2015

at 16 airports nationwide in a two week period in September 2015 - See more at: https://www.transportation.gov/briefing-room/dot-reminds-airlines-passengers-should-be-compensated-most-damage-baggage-wheels#sthash.yD59KHNG.dpu, the U.S. Department of Transportation issued a notice reminding airlines that they are required to compensate passengers for damage to wheels, straps, zippers, handles, and other protruding parts of checked baggage beyond normal wear and tear.  The notice also reminds airlines of their obligation to accept all reports of mishandled baggage from consumers even if an airline’s agent believes the airline is not liable.
U.S. Department of Transportation issued a notice today reminding airlines that they are required to compensate passengers for damage to wheels, straps, zippers, handles, and other protruding parts of checked baggage beyond normal wear and tear.  The notice also reminds airlines of their obligation to accept all reports of mishandled baggage from consumers even if an airline’s agent believes the airline is not liable.  - See more at: https://www.transportation.gov/briefing-room/dot-reminds-airlines-passengers-should-be-compensated-most-damage-baggage-wheels#sthash.yD59KHNG.dpuf
U.S. Department of Transportation issued a notice today reminding airlines that they are required to compensate passengers for damage to wheels, straps, zippers, handles, and other protruding parts of checked baggage beyond normal wear and tear.  The notice also reminds airlines of their obligation to accept all reports of mishandled baggage from consumers even if an airline’s agent believes the airline is not liable.  - See more at: https://www.transportation.gov/briefing-room/dot-reminds-airlines-passengers-should-be-compensated-most-damage-baggage-wheels#sthash.yD59KHNG.dpuf
U.S. Department of Transportation issued a notice today reminding airlines that they are required to compensate passengers for damage to wheels, straps, zippers, handles, and other protruding parts of checked baggage beyond normal wear and tear.  The notice also reminds airlines of their obligation to accept all reports of mishandled baggage from consumers even if an airline’s agent believes the airline is not liable.  - See more at: https://www.transportation.gov/briefing-room/dot-reminds-airlines-passengers-should-be-compensated-most-damage-baggage-wheels#sthash.yD59KHNG.dpuf
U.S. Department of Transportation issued a notice today reminding airlines that they are required to compensate passengers for damage to wheels, straps, zippers, handles, and other protruding parts of checked baggage beyond normal wear and tear.  The notice also reminds airlines of their obligation to accept all reports of mishandled baggage from consumers even if an airline’s agent believes the airline is not liable.  - See more at: https://www.transportation.gov/briefing-room/dot-reminds-airlines-passengers-should-be-compensated-most-damage-baggage-wheels#sthash.yD59KHNG.dpuf
U.S. Department of Transportation issued a notice today reminding airlines that they are required to compensate passengers for damage to wheels, straps, zippers, handles, and other protruding parts of checked baggage beyond normal wear and tear.  The notice also reminds airlines of their obligation to accept all reports of mishandled baggage from consumers even if an airline’s agent believes the airline is not liable. - See more at: https://www.transportation.gov/briefing-room/dot-reminds-airlines-passengers-should-be-compensated-most-damage-baggage-wheels#sthash.yD59KHNG.dpuf
U.S. Department of Transportation issued a notice today reminding airlines that they are required to compensate passengers for damage to wheels, straps, zippers, handles, and other protruding parts of checked baggage beyond normal wear and tear.  The notice also reminds airlines of their obligation to accept all reports of mishandled baggage from consumers even if an airline’s agent believes the airline is not liable. - See more at: https://www.transportation.gov/briefing-room/dot-reminds-airlines-passengers-should-be-compensated-most-damage-baggage-wheels#sthash.yD59KHNG.dpuf
U.S. Department of Transportation issued a notice today reminding airlines that they are required to compensate passengers for damage to wheels, straps, zippers, handles, and other protruding parts of checked baggage beyond normal wear and tear.  The notice also reminds airlines of their obligation to accept all reports of mishandled baggage from consumers even if an airline’s agent believes the airline is not liable. - See more at: https://www.transportation.gov/briefing-room/dot-reminds-airlines-passengers-should-be-compensated-most-damage-baggage-wheels#sthash.yD59KHNG.dpuf
U.S. Department of Transportation issued a notice today reminding airlines that they are required to compensate passengers for damage to wheels, straps, zippers, handles, and other protruding parts of checked baggage beyond normal wear and tear.  The notice also reminds airlines of their obligation to accept all reports of mishandled baggage from consumers even if an airline’s agent believes the airline is not liable. - See more at: https://www.transportation.gov/briefing-room/dot-reminds-airlines-passengers-should-be-compensated-most-damage-baggage-wheels#sthash.yD59KHNG.dpuf
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