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UK: OFT to take action over passenger travel sector payment surcharges

The Office of Fair Trading (OFT) has put passenger travel companies on notice to change misleading debit and credit card surcharging practices or face enforcement action under consumer protection laws.

Publishing its findings on these surcharges, following a super-complaint from U.K. Consumer Rights Association Which?, the OFT also calls for the law to be updated to stop consumers being surcharged when buying goods and services with any debit card.

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UK: Office of Fair Trading Provides New Guidance on Competition Law

The Office of Fair Trading has issued new guidelines to help businesses comply with EU and UK Competition Law. There is also a helpful video


Michael Wukoschitz's picture

European Air Passenger Departure taxes detrimental to Kenya tourism?

Kenya wants the United Nations World Tourism Organization (UNWTO) to intervene and help end travel conditions by western states that act as barriers to growth of the tourism industry in developing countries. Kenya's Tourism Minister said the Air Passenger Departure tax introduced by European countries such as the UK, Austria and Germany discouraged tourists from coming to Kenya and other East African countries.He said his government is committed to encourage tourists into the country and reducing visa tax by 50 per cent from 50 USD to 25 USD.

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UK: human rights group supports lesbian couple who were refused hotel accomodation

According to a press release by British human rights group "Liberty", a lesbian couple had booked accommodation at a Brighton hotel by telephone but when they arrived they were told by the manager that ‘no rooms were available’ and that the hotel only accepted ‘couples and families’. When they explained that they were in fact a couple, and had purposely booked a double room the manager alledgedly replied: “No two boys, no two girls. We don’t have any rooms”.

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UK: Bribery Act 2011

The Bribery Act will come into force on 1st July 2011. The Bribery Act will:

  • Introduce a corporate offence of failure to prevent bribery by persons working on behalf of a business. A business can avoid conviction if it can show that it has adequate procedures in place to prevent bribery.
  • Make it a criminal offence to give, promise or offer a bribe and to request, agree to receive or accept a bribe either at home or abroad. The measures cover bribery of a foreign public official.
  • Michael Wukoschitz's picture

    UK: Details of the High Court's reference for preliminary ruling, questioning the ECJ Sturgeon/Böck judgement

    TUI Travel Plc, British Airways, Easyjet and IATA (Claimants) requested the British Civil Aviation Authority (Defendant) to confirm that it would not interpret the Regulation 261/2004/EC as imposing an obligation on air carriers to pay compensation in the event of delay. The Defendant has refused to provide this assurance, stating that it is bound to give effect to the ruling in Sturgeon.

    To sum up, claimants argue as follows:

    Michael Wukoschitz's picture

    UK: agents concerned about changes to ATOL scheme

    A proposed change would see all sales of a flight and at least one other significant element coming under ATOL (Air Travel Organizers' Licensing), the UK  financial protection scheme managed by the Civil Aviation Authority (“CAA”).

    John Downes's picture

    UK: Equality Act 2010

    90% of the provisions of the Equality Act 2010 came into force on 1 October. This is a consolidating piece of legislation. The nine pieces of legislation being brought together under the Act are: